Important notices
<Tariff of Accounts and Services for Personal Customers>and <Tariff of Accounts and Services for Global Private Banking Customers> will be merged from 11 May 2022 and renamed as <Tariff of Accounts and Services for Wealth and Personal Banking Business>. It will come into effect on 11 May 2022.
Temporary service suspension for system maintenance
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 15 May 2022 (Sunday)– 08:00, 15 May 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 15 May 2022. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
06 May 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 01May 2022(Sunday) from 00:00 to 02:00 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
26 Apr 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 01:30am on the morning of 27 Apr 2022 (Wednesday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 Apr 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 01:30am on 16 Apr 2022 (Saturday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
12 Apr 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 17 Apr 2022 (Sunday)– 08:00, 17 Apr 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 17 Apr 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
08 Apr 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 10Apr2022(Sunday) from 00:00 to 02:00 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
06 Apr 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 04:30am on 25 Mar 2022 (Friday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Mar 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 22:00, 26 Mar 2022 (Saturday)– 04:00, 27 Mar 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 04:00, 27 Mar 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
18 Mar 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:40 AM to 02:10 AM 20 March 2022 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
16 March 2022
Dear Customers,
Due to system upgrade, HSBC CNY Settlement account Type II/III account online application and service (HSBC China Mobile Banking and WeChat Banking) will be temporarily out of services during 19th Mar 2022 (Saturday) 00:00 – 02:59. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 Mar 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 20Mar 2022(Sunday) from 00:00 to 02:59 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 Mar 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 20 Mar 2022 (Sunday)– 08:00, 20 Mar 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 20 Mar 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 Mar 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:30am to 02:30 am 27 February 2022 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 February 2022
Dear Customers,
Due to system maintenance, our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 18:00 – 24:00 25 Feb 2022 (Friday). During this period, we will expect can’t receive any inbound transfer request, and outbound payment will be processed once system maintenance is finished at 3:30 26 Feb 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
23 Feb 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:00am to 01:45am on 24 Feb 2022 (Thursday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Feb 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:00am to 04:00am on 16 Jan 2022 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
12 Jan 2022
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:00 am to 03:59 am on 16 Jan 2022 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 Jan 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”Wechat service account will be temporarily out of service on 09Jan 2022(Sunday) from 00:00 to 02:59 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
04 Jan 2022
Effective from 2022
<Tariff of Accounts and Services for Personal Customers>and <Tariff of Accounts and Services for Global Private Banking Customers> will be merged from 11 May 2022 and renamed as <Tariff of Accounts and Services for Wealth and Personal Banking Business>. It will come into effect on 11 May 2022.
Notice of branch service arrangements
Maintenance
Temporary service suspension for system maintenance
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 15 May 2022 (Sunday)– 08:00, 15 May 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 15 May 2022. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
06 May 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 01May 2022(Sunday) from 00:00 to 02:00 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
26 Apr 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 01:30am on the morning of 27 Apr 2022 (Wednesday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 Apr 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 01:30am on 16 Apr 2022 (Saturday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
12 Apr 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 17 Apr 2022 (Sunday)– 08:00, 17 Apr 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 17 Apr 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
08 Apr 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 10Apr2022(Sunday) from 00:00 to 02:00 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
06 Apr 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 04:30am on 25 Mar 2022 (Friday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Mar 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 22:00, 26 Mar 2022 (Saturday)– 04:00, 27 Mar 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 04:00, 27 Mar 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
18 Mar 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:40 AM to 02:10 AM 20 March 2022 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
16 March 2022
Dear Customers,
Due to system upgrade, HSBC CNY Settlement account Type II/III account online application and service (HSBC China Mobile Banking and WeChat Banking) will be temporarily out of services during 19th Mar 2022 (Saturday) 00:00 – 02:59. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 Mar 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 20Mar 2022(Sunday) from 00:00 to 02:59 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 Mar 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 20 Mar 2022 (Sunday)– 08:00, 20 Mar 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 20 Mar 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 Mar 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:30am to 02:30 am 27 February 2022 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 February 2022
Dear Customers,
Due to system maintenance, our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 18:00 – 24:00 25 Feb 2022 (Friday). During this period, we will expect can’t receive any inbound transfer request, and outbound payment will be processed once system maintenance is finished at 3:30 26 Feb 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
23 Feb 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:00am to 01:45am on 24 Feb 2022 (Thursday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Feb 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:00am to 04:00am on 16 Jan 2022 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
12 Jan 2022
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:00 am to 03:59 am on 16 Jan 2022 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 Jan 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”Wechat service account will be temporarily out of service on 09Jan 2022(Sunday) from 00:00 to 02:59 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
04 Jan 2022
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