Whether you have a question about our products and services, wish to make a complaint or give us feedback, here's how to get in touch.
Branch and ATM locator
Find your nearest HSBC branch and ATMs. Simply enter your location and the type of service you need to get contact details and directions.
It’s vital that you talk to us if you’re having trouble repaying your loan. Our Credit Control Services team is here to help you find a solution.
HSBC China has introduced the new Security Device to ensure internet banking security. If you have lost your Security Device, we can send you a new one by mail within three working days of receiving your request.
Fees and tariffs
Please be aware that the revised personal account fees and tariffs will come into effect from 23 July 2021.
Online application form download
In our download centre you can access online application forms and other relevant documents for our products and services.