Whether you have a question about our products and services, wish to make a complaint or give us feedback, here's how to get in touch.
Learn more about how to protect yourself when banking online. Read our 10 top tips to improving online security.
It’s vital that you talk to us if you’re having trouble repaying your loan. Our Credit Control Services team is here to help you find a solution.
HSBC China has introduced the new Security Device to ensure internet banking security. If you have lost your Security Device, we can send you a new one by mail within three working days of receiving your request.
Fees and tariffs
Please be aware that the revised personal account fees and tariffs will come into effect from 10 February 2021.
Online application form download
In our download centre you can access online application forms and other relevant documents for our products and services.