HSBC International Education Payment System

Pay online for your child's international education with the HSBC China Mobile Banking app or your HSBC China WeChat service account.

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HSBC International Education Payment System

HSBC China has been proudly awarded as International Retail Bank of the Year in 2020 by Asian Banking & Finance.

Start your children on the path to success by planning for their overseas education early. Our global team of experts is ready to provide you with the right financial products and asset management plans you need to turn your dreams for their futures into reality.

Here's how the HSBC International Education Payment System will help you get your child's education plan rolling:

Pay online: Save yourself a trip to the bank by paying tuition through HSBC China mobile banking or HSBC China WeChat service account
Intelligent search-and-match functions: Search for the educational institute of your choice and retrieve the receiving account automatically
Multi-currency exchange: We support renminbi exchanges with USD, GBP, CAD, AUD and HKD, or other foreign currency exchange combinations
Easy payment status updates: You'll receive payment status notifications through your WeChat service account or the HSBC International Education Payment System on your Mobile Banking app
Low to no service fees: HSBC Premier account holders pay zero service fees, while Advance account holders pay a low per-transaction service fee of just USD7 or the equivalent in another currency¹

Customer eligibility²: HSBC Premier and HSBC Advance account holders

Operating channels: Log on to your HSBC China mobile banking or HSBC China WeChat service account's 'HSBC China Customer Service'

Payment account: Pay tuition and other relevant fees⁴ via your HSBC renminbi account³ or foreign currency account

Service coverage: Currently available for more than 1,000 educational institutes in the US, UK, Canada, Australia and Hong Kong SAR

For a list of service fees, refer to the 'Tariff of Accounts and Services for Personal Customers' on our website.
Applicable to all HSBC Premier and HSBC Advance customers with a valid identity card in mainland China, as well as Hong Kong SAR, Macau SAR and Taiwan HSBC Premier and HSBC Advance customers with accounts in HSBC China.
Renminbi payment is only available within service hours (9.30am-6.00pm, Mondays to Fridays, excluding public holidays), but foreign currency payments may be made at any time. For special holiday arrangements, refer to our website or mobile banking notices. Please note that this FX purchase will be credited to your annual FX quota (USD50,000 per person).
Accumulative daily limits equivalent to USD50,000 shall apply to relevant transactions (including FX purchases from renminbi accounts and direct payments from foreign currency accounts).

Contact us

Make an online appointment to apply

Thank you for your interest in becoming an HSBC China customer and using HSBC international education services. Please leave your contact details and we'll be in touch in 1-2 business days.

Make an appointment New window

Enquire about personal finance related services (for customers new to HSBC)

400-820-3090 ( 8:30-17:30, Mon - Fri )

Global banking service hotline (for personal banking services only)

400-920-0828 ( 8:30-17:30, Mon - Fri )

Please dial the country code of mainland China +86 if you are calling from overseas, Hong Kong SAR, Macau SAR, or Taiwan

If you're already an HSBC customer, scan and download the HSBC China Mobile Banking app to use the HSBC International Education Payment System

How to use the HSBC International Education Payment System

To purchase foreign currency for payments within your personal FX quota

1. Log on

HSBC International Education Payment System logon interface

Log on to HSBC China Mobile Banking → HSBC Global Transfer service → HSBC International Education Payment System; Or

Go to the WeChat 'HSBC China Customer Service' account menu → Personal banking → Transfer → HSBC International Education Payment System

2. Fill in your information

Enter 'Immediate payment' and select your educational institute. The corresponding receiving account will match automatically with the institute's name. Then, fill in all the payment information fields.

3. Verify information and confirm

Verify the information you've entered, then click 'Confirm' to submit your payment request.

4. Wait for payment to be completed

Information submission success interface

Upon payment confirmation, you'll receive details of the transaction and payment status in the payment record or by checking notifications from the International Education Payment System.

Frequently asked questions

You may log on to the HSBC International Education Payment System and check your payment status under 'Payment record'. We'll also send you a notice via the International Education Payment System's 'Homepage Notice', as well as the HSBC China WeChat service account (you should receive an advance notification from the 'HSBC China Customer Service' HSBC China WeChat service account). If you don't get a notification from the HSBC China WeChat service account, please log on to the HSBC International Education Payment System to follow up on your payment status.

When executing your payment instructions, we'll also send respective emails to you and the specified school to help enquire about and confirm your tuition fee payment.

We suggest you keep a record of the relevant notifications sent to you by the school concerning tuition fee payments. You may also directly contact the school regarding your payments.

You may log on to the HSBC Mobile Banking app/WeChat service account -> HSBC International Education Payment System -> Payment record to check the status of your International Education Payment System instructions. The following scenarios may occur as your payment status in your payment record:

Payment instructions have been processed - your payment instructions will be processed within (approximately) the following working days:
Australia: 3 working days
Canada: 2 working days
Hong Kong SAR, China: 4 working days
UK: 2 working days
US: 4 working days
The time required for processing and sending payment instructions will depend on the location of the school. Please allow the educational institution 2 to 3 days to process the payment. You may contact the relevant school directly to confirm whether payment has been received.
Payment failed - The relevant payment has been returned to the foreign currency account corresponding to your name. If you've not opened a corresponding foreign currency account with us, please contact us for assistance. You may also re-submit your payment instructions.

If you've successfully used the HSBC International Education Payment System to complete your payment for the first time, we'll create a list of payees for you. When you make a payment the next time (to the same receiving institution for the same student), you only have to fill in the type of foreign currency, amount, and payment order number for that payment.

We strongly recommend that you allow enough time, as well as payment routing time (at least 4 working days). In addition, your designated receiving institution may require 2 to 3 additional working days or longer to update the status of your payment credited to its account. If the tuition payment cut-off date is approaching very soon, we recommend you use other more direct payment methods.

Find the answers to other frequently asked questions on the International Education Payment System New window

HSBC International Education Payment System

Here's how the HSBC International Education Payment System will help you get your child's education plan rolling:

Notes:

Contact us

Enquire about personal finance related services (for customers new to HSBC)

Global banking service hotline (for personal banking services only)

How to use the HSBC International Education Payment System

To purchase foreign currency for payments within your personal FX quota

Frequently asked questions

How do I confirm if my payment was successful and the school has received my payment?

What does the payment status in my payment record mean?

Do I have to repeatedly fill in the payment details each time I pay via the HSBC International Education Payment System?

If my payment cut-off date is tomorrow and I make a transfer through the HSBC International Education Payment System today, will my fund transfer arrive at the educational institution by tomorrow?

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