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HSBC Advance

We're behind you every step of the way as you advance in life.
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Making the most of Advance

How your Advance account can help you

As an Advance customer, you can manage your money through our secure online and mobile banking platforms or via phone banking no matter where you are in the world.

Online banking

  • Follow the HSBC China Subscription Account to keep up-to-date on global economic issues and seize market opportunities

HSBC China WeChat Service Account

  • Follow the HSBC China Service Account 'HSBCeBanking' for account enquiries, time deposits and transfers. Stay informed of our latest news and contact us whenever you need to
  • Follow the HSBC China Subscription Account to keep up-to-date on global economic issues and seize market opportunities

Mobile banking

  • Now with improved user experiences, a variety of RMB/foreign currency transfer and remittance services, HSBC Global View and Global Transfer, investment and financial management services, and credit card services. It's your professional, secure and convenient financial assistant

Phone banking

  • A single number for all your phone banking needs, including account enquiries, time deposits, and transfers and payments.

HSBC Advance service hotline: 400-820-8878 (24-hour, Sunday to Monday)

SMS notification service 

  • Keep up-to-date on your accounts by signing up for SMS notifications

International transfers

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Apply now

A monthly service fee of RMB100 (or its currency equivalent) will be charged every month if your Total Relationship Balance of all the accounts held under the same Advance customer number is below threshold and you have no outstanding home loan balance with us*.

Upgrade to HSBC Premier.

*Contact us for details.

Contact us

Call us:

New to HSBC: 400-820-3090

Existing Advance customers: 400-820-8878

Please dial the country code of mainland China +86 if you are calling from overseas, Hong Kong SAR, Macau SAR, or Taiwan

Make an appointment

Leave your contact details with us and we’ll be in touch in 2 business days

The information provided is intended as a general guide for reference.

Benefits and features of the services are subject to relevant terms and conditions and local regulatory restrictions.

Refer to the Tariff of Accounts and Services for Personal Customers or Advance Welcome Pack for details.

We’d like to invite you to take a short survey to share your online experience in using our website. It’ll take less than 3 minutes to complete, and it would be extremely helpful for us to improve our website services.