HSBC Advance

As an Advance customer, you can manage your money through our secure online and mobile banking platforms or via phone banking no matter where you are in the world.

Online banking

• Follow the HSBC China Subscription Account to keep up-to-date on global economic issues and seize market opportunities

HSBC China WeChat Service Account

• Follow the HSBC China Service Account 'HSBCeBanking' for account enquiries, time deposits and transfers. Stay informed of our latest news and contact us whenever you need to
• Follow the HSBC China Subscription Account to keep up-to-date on global economic issues and seize market opportunities

Mobile banking

• Now with improved user experiences, a variety of RMB/foreign currency transfer and remittance services, HSBC Global View and Global Transfer, investment and financial management services, and credit card services. It's your professional, secure and convenient financial assistant
  

Phone banking

• A single number for all your phone banking needs, including account enquiries, time deposits, and transfers and payments.

HSBC Advance service hotline: 400-820-8878 (24-hour, Sunday to Monday)

SMS notification service 

• Keep up-to-date on your accounts by signing up for SMS notifications
  

International transfers

• Convenient and safe
• Access to real-time Global Transfer services
• Make foreign currency exchanges and pay tuition fees through our HSBC International Education Payment System

• Get access to foreign currencies through our digital channels: online banking, mobile banking, and WeChat banking
  
• Real-time Individual Foreign Exchange Settlement. Services are available from 9.30am to 6pm, Monday to Friday, excluding Chinese public holidays
• 24-hour foreign exchange services (excluding Chinese public holidays)

• Keep track of market changes throughout the day and capture opportunities
  
• Diversify assets into multiple currencies and countries to minimise potential investment risks
• Manage your portfolio and optimise your asset allocation whenever you want

• Access insurance product information easily with our online platform
  
• Apply online in 3 easy steps without having to visit a branch

• Stay informed on the latest news and trends by tapping into our global market insights and investment analyses
  
• Access the latest market information and insights through our websites, WeChat Service Account, and online and mobile banking

• Our Advance managers will provide expert advice to help you reach your goals
  
• We'll assess your situation and then help you put a tailored plan in place
• We provide investment products with different underlying principle protection levels and risk ratings
• Annual reviews to ensure your financial plans continue to work for your life goals

• Whether you're a PRC resident or not, we can help you find your dream home
• Currencies offered include RMB, USD and HKD
• One-on-one service
• Comprehensive property purchase services

Please note: Services provided are subject to regulatory requirements (including foreign exchange restrictions), which may change from time to time. Terms and conditions are subject to the mortgage contract between us and the applicant.

Get preferential offers and personalised rewards.

• The HSBC Travel Credit Card is your second passport to the world. Qualified Advance customers can get a 30% discount on the annual fee
  
• Get the HSBC Choice Credit Card(in Chinese only) for the best lifestyle offers

• Conveniently withdraw cash and make purchases anywhere in China or abroad
  
• Fee-free cash withdrawals at HSBC ATMs in mainland China
• Fee-free cash withdrawals from other banks' intra-province (including municipality) ATMs in mainland China
• Worldwide access to your cash from any HSBC ATM

• Free intra-city or inter-city RMB cross-bank payments (RMB500,000 or less per transaction) via online banking, mobile banking and our WeChat Service Account
  
• Real-time Global Transfer service at the rate of USD7 or equivalent per transaction
• Pay your tuition fees via the HSBC International Education Payment System at the rate of USD7 or equivalent per transaction