- 24/7 access to personal lifestyle concierge services offered by Ten Lifestyle Group
- Exclusive benefits offered by a global network of partners
- Exclusive and exciting events in lifestyle, health, travel, and education
Contact us
Join us now to start your HSBC Jade journey
Concierge services
Enjoy professional concierge services provided by a lifestyle consultant from Ten Lifestyle Group, including making priority reservations, getting you access to private clubs and venues, itinerary planning, making transport arrangements, hotel bookings and ticket reservations for popular entertainment, fashion and cultural events, getting you VIP access to art exhibitions, luxury spas and salons, scouting for limited edition products and VIP shopping experiences, as well as planning international education and customised study tours.
You can also enjoy 24/7 professional concierge services for air ticket booking, customised hotel and travel programmes, fine dining and travel privileges. You'll also be able to read valuable articles and reviews written by experts on an exclusive digital platform*.
*Platform owned and operated by Ten Lifestyle Group
Offline exchange platform
With our globalised focus, we've got our finger on legacy planning and helping you attain an exclusive international lifestyle tailored for your priorities.
Jade Themed Workshop Series
- Jade Wealth: Private investment outlook and tax information sharing series
- Jade Fine Dining: Private feasts in the world of culture and cuisine
- Jade Education: Social etiquette, international education planning and spiritual legacy planning
- Jade Health: Attaining physical and mental well-being
- Jade Art: Art museums night tours and walk with artists
Attend top events worldwide: HSBC Champions, Art 021 and PHOTOFAIRS Shanghai
VIP access to events curated by our partners: Jewellery appreciation, product launches, auctions
Exclusive offers from our global partners*
We understand your unique travel needs that could range from customised high-end travel planning to a bespoke selection of hotels at your destination. As a Jade client, you'll receive exclusive offers from the following partners:
Global partners:
Mandarin Oriental Hotel Group
- Room upgrade (subject to availability at check-in)
- Complimentary internet access
- Welcome amenities exclusive to your destination
- USD100 worth of credit for use on dining or spa services (limited to one per stay)
- Daily continental breakfast for 2
- USD50 worth of credit for suite bookings (limited to one per stay)
- Promotion date: 31 December 2020
Small Luxury Hotels of the world
- Daily complimentary breakfast for 2
- Room upgrade (subject to availability at check-in)
- An exclusive Ettinger gift upon your first single booking of USD8,000 or above.
- Birthday Treats
- Early 12pm check-in (based on request at time of booking) or late check-out up to 3pm (subject to availability)
- Access to exclusive rates (based on your annual spending)
- Invitations to private, exclusive global events
- 3-for-2 exclusive offer: Stay 3 nights for the price of 2 at selected properties
- Promotion date: 31 December 2020
Regent Seven Seas Cruises
- Get USD350 in coupon per booking to spend as you wish on board - indulge at the spa, go shopping or upgrade to a truly unique onshore experience
- Get USD500 in coupon per booking when booking penthouse suites and other more luxurious accommodation options
- Receive a stunning Guerlain gift set with every booking
- Promotion date: 31 December 2020
onefinestay
The global leader in luxury vacation rentals
If your stay is valued at:
- Below GBP5,000 = GBP250 concierge credit
- GBP5,000 - GBP10,000 = GBP500 concierge credit
- GBP10,000 - GBP20,000 = GBP750 concierge credit
- Above GBP20,000 = GBP1,000 concierge credit
- Promotion date: 31 December 2020
Abercrombie & Kent
Luxury tailor made travel
- A dedicated private account manager who handles all travel arrangements before, during and after your trip
- Complimentary Signature Experience valued up to USD1,000 per person, or spa credit of USD500 per person
- Additional benefits include early check-in and late check-out, room upgrades, breakfast in bed and valet parking (subject to availability)
- Exclusive access to a series of Jade events in 2019
- Promotion date: 31 December 2020
Christie's
- Exclusive events, previews and private tours, year round
- 10% discount on Christie's education courses
- Free advisory services at auctions
- Promotion date: 31 December 2020
Farfetch
Luxury fashion retail platform
HSBC Jade clients will get upgrades to Farfetch Private Clients status and receive the following benefits:
- Priority customer care
- Personal styling
- Unlimited free global express delivery
- Same-day and 90-minute delivery privileges
- On-the-go access to their private client app
- Be the first to shop the latest arrivals and offerings from exclusive designers
- Promotion date: 31 December 2020
Berry Bros & Rudd
Berry Bros. & Rudd has a world-class reputation as Britain's oldest wine and spirits producer. Whether you're looking for an everyday bottle, to expand your collection or to invest in a cellar, Berry Bros. & Rudd's expertise is at your disposal:
- A dedicated adviser providing expert advice and assistance to clients globally
- Preferential Wine Cellar Plan membership, with a complimentary case of fine wine exclusively for HSBC Jade clients
- Priority access to selected wines before they're offered to the wider market
- Discounts on Berry Bros. & Rudd's own range of wines
- 10% discount on international deliveries
- Promotion date: 31 December 2020
*Due to unforeseen factors, the above mentioned content may differ from actual situations.
Local affiliates*
Lane Crawford
How to get your Lane Crawford Platinum Membership: use any HSBC debit or credit card to make a qualifying purchase of RMB10,000 or more. Take your receipt or proof of purchase to the Lane Crawford concierge and show them your China Jade eCard (accessed via the exclusive Jade platform on the HSBC China mobile app) to redeem for membership.
Enjoy the following offers with your new membership:
- 10% discount at all Lane Crawford stores1, lanecrawford.com and selected affiliated boutiques2
- Relax in luxurious comfort and recharge whilst enjoying complimentary refreshments
- On-call Style Expert to service all your fashion and lifestyle needs
- Be the first to shop exclusive products personally selected for you
- Members-only preview of the legendary bi-annual sale
- Guaranteed access to all special events
- Boost your beauty regime anytime with a complimentary makeover with Lane Crawford's Beauty Experts
- Call on experts for a personal consultation from make-up to grooming to discovering a new scent
Rosewood
Show your China Jade eCard (accessed via the exclusive Jade platform on the HSBC China mobile app) and pay with an HSBC credit card/debit card to enjoy an array of benefits from Rosewood's select Asian collection:
- USD100 hotel credit
- Complimentary breakfast for 2
- Complimentary upgrade if available…and more
*Due to unforeseen factors, the above mentioned content may differ from actual situations.
Where to find your HSBC Jade e-card?
- Log in to your HSBC China mobile APP;
- Enter the Jade exclusive platform (as marked on the picture below);
- Your Jade e-card is located at the top.
Show your Jade e-card to enjoy the exclusive offers with our local affiliates.
