FAQs: HSBC Premier

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Whether it's facing unforeseen challenges, cultivating the next generation, safeguarding future prosperity, or simply preparing for what lies ahead, we are always by your side.

Our 4-pillar wealth solutions can provide comprehensive support to help meet all your financial needs.

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Discover a whole new Premier Elite and enjoy exclusive financial services tailored just for you.

• HSBC Premier Elite

As a refined, dimensional-upgrade service to Premier, we are dedicated to provide elevated benefits to every HSBC Premier Elite Clients. Based on your finances and lifestyle bringing you our qualified Relationship Manager, carefully tailored wealth management solutions, superior service and preferential pricing. Explore and discover a world of extraordinary and lasting experiences, with your passions and goals at the core of everything we've designed.

(1) If HSBC Premier Bank Account holders meet any of the following eligibility criteria, they may be eligible for HSBC Premier Elite.Total Relationship Balance (as defined in the Tariff of Accounts and Services for Wealth and Personal Banking Customers) of all the accounts under the same customer number is greater than or equal to CNY6 million or equivalent, or other amount as determined by the bank at our sole discretion from time to time (“Qualifying Balance”). Any account balance held by you with HSBC in other jurisdictions will not be taken into account. We will give you prior notice of any change of the Qualifying Balance by way of display in our official website or by such other method as we may decide; OR

(2) Total Relationship Balance (as defined in the Tariff of Accounts and Services for Wealth and Personal Banking Customers) of all family members of one Premier PUBLIC Family with the bank is greater than or equal to CNY12 million or equivalent, or other amount as determined by the bank at our sole discretion from time to time; OR

(3) Customers who had approval from the Bank on his/her Home Mortgage Loan application and signed the Home Mortgage Loan contract, and the Home Mortgage Loan drawdown amount is no less than CNY6 million or equivalent and the value of your mortgaged property is no less than CNY20 million or equivalent; OR

(4) The total balance of the “investment or wealth products” is greater than or equal to CNY3 million or equivalent, which includes:

1.  investment principal amount(s) of Dual Currency Investment(s) and Structured Deposit (Capital Protected at Maturity / Partially Capital Protected at Maturity);
2. market value of other investment / wealth product(s);
3. point of time cash value of traditional life insurance product(s) (including annuity insurance, whole life insurance, endowment insurance, critical illness insurance and universal life insurance) as at day end of the third to last working day of the current month;
4. point of time market value of investment account(s) under investment linked insurance product(s) as at day end of the third to last working day of the current month.

(5) Annualised premium of term life insurance products is greater than or equal to CNY1.5 million or equivalent; OR premium of single payment insurance products is greater than or equal to CNY15 million or equivalent.

• You need to have at least RMB500,000 (or equivalent)

Or, if you're applying for a Premier Family, you need an Total Relationship Balance of at least RMB500,000 (or equivalent) across your family. Have a look at our Tariff of Accounts and Services for Personal Customers or our Premier Welcome Pack for more.

• If you're Premier in one part of the world, you're Premier everywhere

So if you're already a Premier customer in another country, you don't need to worry about meeting the minimum balance requirements everywhere you go.

Remarks and notes: 

1. The insurance product(s) as mentioned above will be included in the Total Relationship Balance calculation of the current month if the relevant policy effective day is on or before the third to last working day of the current month and will start to be included in the Total Relationship Balance calculation from the next month if the relevant policy effective day is on or after the second to last working day of the current month.
2. The Total Relationship Balance calculation doesn't include protection insurance product(s) (protection insurance product(s) refer to Term Life Insurance, Credit Enhancement Insurance and general insurance such as Travel Insurance, Accidental Insurance and Health Insurance).
3. Working day refers to such working day in mainland China as determined pursuant to the announcement or provisions issued by the relevant governmental organization in mainland China.
4. The above mentioned cash value or market value of insurance product(s) will be provided to the Bank by the relevant insurance company(ies), and the Bank takes no liability for the information and data provided by the relevant insurance company(ies).

A monthly service fee of RMB300 (or equivalent in any other currency) will be charged if the Total Relationship Balance of all the accounts under the same customer number falls below RMB500,000 / equivalent foreign currency in the previous month. Please refer to the Tariff of Accounts and Services for Personal Customers or Premier Welcome Pack for detailed information.

If you have HSBC Premier account(s) in other country(ies)/territory(ies), you can (1) contact related overseas HSBC to set HSBC China as your host bank; or (2) authorise HSBC China with a designated form to transmit such instruction to the related overseas HSBC which you wish to set as home bank.

After setting HSBC China as your host bank for your HSBC Premier account(s), you can enjoy the monthly service fee waiver from HSBC China. Please be reminded though that the home bank set by you will charge the monthly service fee according to its requirement on minimum Total Relationship Balance (HSBC banks in different countries/territories may use different terms when referring to monthly service fee and may have different rules for minimum Total Relationship Balance, it is your responsibility to understand the detailed requirements). This means a monthly service fee will still be charged every month if the Total Relationship Balance of your account(s) falls below the minimum Total Relationship Balance requirement applied by the home bank.

A monthly service fee of RMB300 (or its currency equivalent) will be charged every month if the Total Relationship Balance of all the accounts under the same customer number fall below RMB500,000 or its equivalent in the previous month. It will also be charged if the average Total Relationship Balance of all family members of one Premier Family falls below RMB500,000 or its equivalent in the previous month. Refer to our Tariff of Accounts and Services for Personal Customers for more information.

Between 14 to 18 years of age.

At least one parent needs to be an HSBC Premier customer, and they need to visit a branch with their child to open the account.

• Have their own debit card and link it to their Alipay account (you can set limits on spending and cash withdrawal);
• Use online and mobile banking to place a fixed deposit, or transfer money to you or another parent.

But you'll need to come into a branch with them if they need to:

• Deposit or withdrawl money
• Send money to a third party
• Buy foreign currency

Contact us or visit a branch for more information about our Junior Account.

Yes. Family View on our app allows you to check your child's spending.

You can set limits on how much your child spends, withdraws or transfers to their Alipay account through our app.