Applying debit cards
What are the characteristics of HSBC China debit cards?
How can I apply for HSBC China debit cards?
Will HSBC charge an annual fee for debit cards?
What are the features of HSBC China Debit Cards?
Is there a cash withdrawal limit on HSBC debit cards?
Is there a Point of Sale spending limit on HSBC debit cards?
Using debit cards
How can I change the PIN?
Can I adjust the accounts linked to the debit card?
Why might my debit card suddenly not work?
What is PINless Service for?
What should I do if my debit card were lost?
How do I get a replacement card if I find my card is damaged?
What should I do if I forget my PIN?
What should I do if my debit card is retained at an ATM?
How can I transfer money to the HSBC debit card from other banks?
How can I withdraw cash from the account I designated?
Does HSBC China Debit Card support online payment? What is the online payment platform?
What is the UnionPay Online Payment daily limit for each customer?
Can I pay in foreign currencies on UnionPay online payment?
Are there any fee / charges when using UnionPay online payment?
Before using UnionPay online payment, do I need to visit an HSBC China branch to activate this function?
Do I need to register for online banking before I use the UnionPay online payment function?
What mobile phone number should I input?
How do I change the mobile phone number that I use for UnionPay online payments?
How long will it take for UnionPay online payment to be effective after activation?
Frequently Asked Questions on PINless
How can I terminate the UnionPay online payment function?
How do I track my UnionPay online payment transaction history?
How can I modify or cancel my online payment order?
What if I accidentally submitted the same order twice? Is it possible to create duplicate payments?
What should I do if I have a UnionPay online payment failure?
How can I download UnionPay online payment security controls?
For more information, please refer to the Frequently asked questions page.
These FAQs are intended to provide an overview of the information on issues related to financial products or services, or regulatory requirements faced when undertaking financial activity in mainland China. Due to the diversity and complexity of financial products/services and local regulatory environment, these FAQs can only provide an outline of the issues. The information is provided for your reference only, and shall not be construed as legal, financial or any other professional advice. HSBC makes no guarantee, representation or warranty and accepts no responsibility for the accuracy updatedness and/or completeness of the information.