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HSBCnet has had an upgrade

Explore the newly upgraded HSBCnet with the help of our virtual assistant.

As a business owner, you need business banking to be fast, easy and efficient. The newly upgraded HSBCnet brings together a simple interface and more practical functions to meet all your business banking needs. 

New features

  • Customised page layout
    Lock your most frequently used tabs for a quick and easy browsing experience.
  • Easy account management
    Manage all your accounts in one place, and see an overview of all your account balances at once.
  • Quick access to transactions and payments
    Check your recent transactions and statements right on the homepage and create payments more easily with the simplified payment interface.
  • Efficient payment tracking and FX rate checking
    Quickly check the payment status for payments processed within the last 35 days. You can also check the real-time FX rate any time.
  • Easy E-BOP
    HSBCnet now combines electronic balance of payments (E-BOP) and payment creation, so you can submit all supplementary information and documents online. This makes cross-border payments simpler, faster and more convenient.
  • Faster payment by saving frequently used payees
    Save the account information of people you pay often, to make paying them easy and fast.
  • Secured biometric authentication
    Use Face ID or Touch ID to access your account and confirm transactions quickly and securely.
  • Live Chat - coming soon
    Get real-time responses to your business enquiries through our soon-to-launch Live Chat service.
  • Online video guides
    Our training materials and video guides can help you explore and find your way around the upgraded HSBCnet.

Contact us

HSBC Fusion customer service hotline


Monday-Friday: 8 am-7 pm

Saturday: 8 am-4 pm

Please dial the country code of mainland China +86 if you are calling from overseas, Hong Kong SAR, Macau SAR, or Taiwan

Scan the QR code to follow our HSBC China Small Business WeChat account and get more information on our products and services.

Experience the new HSBCnet

Fusion - a new service for the business of life

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See a clear, organised snapshot of your business and personal finances.

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Connect to the services and support you need to get everything done.

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Get special access to funding, advice and opportunities.

*The information above is intended as a general information for reference, we reserve the right to amend the information at any time without prior notice. For program related information and T&C, the Chinese version shall prevail.