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HSBCnet has had an upgrade

Explore the newly upgraded HSBCnet with the help of our virtual assistant.

As a business owner, you need business banking to be fast, easy and efficient. The newly upgraded HSBCnet brings together a simple interface and more practical functions to meet all your business banking needs. 

New features

  • Customised page layout
    Lock your most frequently used tabs for a quick and easy browsing experience.
  • Easy account management
    Manage all your accounts in one place, and see an overview of all your account balances at once.
  • Quick access to transactions and payments
    Check your recent transactions and statements right on the homepage and create payments more easily with the simplified payment interface.
  • Efficient payment tracking and FX rate checking
    Quickly check the payment status for payments processed within the last 35 days. You can also check the real-time FX rate any time.
  • Easy E-BOP
    HSBCnet now combines electronic balance of payments (E-BOP) and payment creation, so you can submit all supplementary information and documents online. This makes cross-border payments simpler, faster and more convenient.
  • Faster payment by saving frequently used payees
    Save the account information of people you pay often, to make paying them easy and fast.
  • Secured biometric authentication
    Use Face ID or Touch ID to access your account and confirm transactions quickly and securely.
  • Live Chat - coming soon
    Get real-time responses to your business enquiries through our soon-to-launch Live Chat service.
  • Online video guides
    Our training materials and video guides can help you explore and find your way around the upgraded HSBCnet.

Contact us

HSBC Fusion customer service hotline

400-820-1177

Monday-Friday: 8 am-7 pm

Saturday: 8 am-4 pm

Please dial the country code of mainland China +86 if you are calling from overseas, Hong Kong SAR, Macau SAR, or Taiwan

Find a branch near you with HSBC Fusion services

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Scan the QR code to follow our HSBC China Small Business WeChat account and get more information on our products and services.

Experience the new HSBCnet

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Fusion - a new service for the business of life

It gives you clarity

 
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See a clear, organised snapshot of your business and personal finances.

It saves you time

 
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Connect to the services and support you need to get everything done.

It helps you get ahead

 
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Get special access to funding, advice and opportunities.

*The information above is intended as a general information for reference, we reserve the right to amend the information at any time without prior notice. For program related information and T&C, the Chinese version shall prevail.

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