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Personal Internet Banking

Personal Internet Banking

Benefits

Fast & Convenient

  • With "online@hsbc" you can manage your finances anytime anywhere with just a touch.
  • The HSBC website is also user-friendly for easy navigation. And there's always our Customer Service Hotline 800-820-8878 to answer any query you may have.

 

Safe & Reliable

  • In addition to user name and password, the Security Device provided by HSBC to access online@hsbc generates a random security code to ensure your information is being protected by one of the most sophisticated online security systems.
  • HSBC uses SSl protocol and 128-bit encryption technology to provide a secure channel for data transmission-your information remains private and safe.

 

Exclusive Privileges

  • A fee waiver is exclusively for HSBC Premier customers to use online@hsbc for transactions to self named accounts within HSBC group.

Available Services

Internet Banking User Guidenew

Our "online@hsbc" service offers you real time account management, fund transfers, wealth management tools with performance tracking and HSBC exclusive market perspective, and other functions - including 17 other supporting services - all easily accessible via internet.

Please find the user guide here.

pdf

 

Wealth Managementnew

We believe the full understanding of one's investment status, risk appetite, and the market trend is the first step to sensible investment decisions. Based on this understanding, the wealth management has been launched on April 18th 2009. It enables you to understand your investments from the overall asset allocation down to each transaction. It also offers exclusive access to the market interpretation from HSBC economists.

Key Benefits

  • Ability to track all your investments from the overall asset allocation down to each transaction.
  • Visualized asset allocation to help keep your investments balanced.
  • Automatically monitor the performance of your investment portfolio.
  • Conveniently carry out performance analysis at different levels.
  • Keep track of past investment records, order history and product details.
  • Exclusive access to HSBC Global Investment Perspective to read the market interpretation of HSBC economists.

To know more about "online wealth management", please view our DEMO here.  findoutmore

 

Account enquiries

Enquire into your registered online@hsbc accounts, including term deposits and current/savings accounts. You can also enter a date range to search the transaction history of an account.

 

Global View

Global View provides HSBC Premier customers a new way to conveniently monitor balances for global HSBC accounts held in different countries and territories.

  • Easily use Global View by clicking the image link on the upper left corner of your online@hsbc session.
  • Return to online@hsbc session at any time.
  • Review balance information of HSBC accounts in different countries or territories through Account Overview.
  • Access Internet Banking session of other countries or territories in just one click.
  • 3 simple steps to link a country/territory to Global View.

To learn more about Global View, please visit our demo.

 

Transfers

Transfer services include transfers within HSBC in mainland China, transfer to local banks, transfer to foreign countries and CNY Hong Kong/Macao Account Remittance. You may also choose ‘Transfer later’ or ‘Set up recurring transfer’ as you need.

Note:
Through CNY Hong Kong/Macao Account Remittance, you will be able to remitt any remaining balance in CNY Hong Kong/Macao Remittance Account, back to your same name account in Hong Kong and Macao.
Please refer to the latest tariff for the daily transfer limit to third parties.

 

Exchange rate / interest rate enquiries

Look into foreign exchange rates and interest rates.

 

Term deposits

Term deposit services include opening new term deposit and setting up/changing term deposit maturity instructions.

 

There are currently 17 other supporting services:

  • Select/Deselect Accounts
  • Request for e-Statement and e-Advice
  • Download e-Statement
  • Request Interim Statement
  • Request Previous Statement
  • Download to Quicken/Money
  • Update Personal information
  • Update Correspondence Address
  • Request Replacement PIN
  • Stop Cheque or Report Cheque Loss
  • Cheque Book Order
  • Alert services
  • Request brochure
  • Read Messages
  • Send Messages
  • Change Internet Banking Limits
  • Change Internet Banking Password

Next Steps

Register for online@hsbc today!

Contact our Customer Service Hotline on 800-820-8878 for any query you might have

Register

Click here About your Security Device

Click here FAQs on internet banking

Click here About online security