Remittance

What remittance services are available at HSBC?

We provide you with the ability to make local transfers in Renminbi and foreign currency, outward / inward overseas remittances, travellers' cheques and overseas remittance related investigation services.

Can I withdraw cash from my foreign currency exchange accounts?

Yes. You can withdraw cash from your foreign currency exchange accounts provided that it complies with State Administration of Foreign Exchange (SAFE) regulations. Supporting documents or approval from SAFE may be required under certain circumstances. For details, please call 800-830-2880 to speak to one of our branch customer service representatives.

To ensure notes are available, two working days' notice must be given to the branch. All foreign currency cash withdrawals are subject to commission in lieu of exchange.

As services may vary across branches, we recommend you call our national customer service hotline 800-830-2880 (local) or (+86) 20 8391 8133 (international) for the latest information.