Accounts and Statements

Can I view the transactions on my accounts?

By clicking on the account number shown against each account, a detailed view of the entries in your account will be shown. (Please use the scroll bar located on the right hand side of the screen to view the details) The transactions will be displayed in date order with details like date, a brief description of the transaction, debit/credit amount and the corresponding balance. If you need more information on any particular transaction, click on the date of the particular transaction.

From what date can I view my transaction history?

Transactions since your last two statements were generated will be displayed in the 'View Account History' screen.

How can I request a statement immediately?

To request for a statement, click on either the 'Request Previous Statement' Option or the 'Request Interim Statement' Option that are available in the Services Menu.

The interim statement would be from the date when the last statement was sent to you till the request date. You can also request for a statement on any of your accounts for a previous period (no earlier than 12 months). Alternatively, you could print your account details directly from the ' View Account History' screen.

How can I request e-statement or e-advice?

You can make requests through 'Request Account E-Statement or E-Advice' under 'Statements/Advices' option.

If you have requested e-statement, you can select 'Download E-Statement' through 'Service' option to download your statements and print your statements by clicking on the 'Print' option on the browser. Your statements can be downloaded as a QIF format file for use with software like Quicken or MS Money.

And you can view your e-advice through 'Read Message' under 'Service' option, and these advices will not be sent to you in paper form.