Cash and Cards

Does HSBC provide debit card services?

HSBC Bank (China) Company Limited is launching its first debit cards in China. The two debit cards, HSBC Premier Debit Card for Premier customer and HSBC Advance Debit Card for Advance customer, are both China UnionPay (CUP) standard personal debit cards. It is a great pleasure for us to invite you to apply for a card and experience the services.

As a multi-currency debit card, it must be linked with an RMB settlement account as the primary account and may also be linked with a maximum of two RMB accounts or foreign currency accounts (Non-joint account) as supplementary accounts. And the debit card has the functions of cash withdrawal, account balance inquiry, domestic fund transfer and POS spending etc. It can be used to conduct banking transactions at HSBC China ATMs, domestic and overseas CUP ATMs and POS Terminals, and HSBC Group ATMs outside mainland China. For details, please refer to the debit card site.

What cash services does HSBC provide?

We provide you with cash deposits, cash withdrawals and credit card cash advances services.

If I cash travellers cheques or make a cash advance from my credit card, what are the currency choices available?

Travellers cheques issued by American Express can be cashed at all HSBC branches in mainland China and cash advances are available in RMB, HKD, JPY, EUR or USD. Currencies available may vary across branches. Please contact one of our customer service representatives at 800-830-2880 for details.

What are the cash withdrawal limits at HSBC ATMs in mainland China?

The ATM cash withdrawal daily limit is determined by the card issuing banks. HSBC ATM machines can dispense a maximum of RMB2,500 per withdrawal instruction. Simply repeat the withdrawal instruction if more withdrawals are required.

Can I withdraw cash in China with a credit card that was issued outside of China?

You can use credit cards with a Visa or MasterCard logo to get a RMB cash advance from our ATM network in China. You can also request a cash advance from your Visa, MasterCard or JCB credit card over the counter in our mainland China branches.

I have an ATM card issued by HSBC in Hong Kong. Where are the ATMs in China that accept this card?

We have an ATM network covering all mainland China cities where HSBC has a presence. If your ATM card bears the Plus or Cirrus or UnionPay logo, you may also withdraw RMB from local banks' ATMs with Plus/Cirrus/UnionPay functionality.