You are not logged on.
Frequently Asked Questions
FAQs
Our FAQs are divided into different sections – please click on one of the four links below to view the material
| Personal Banking | Commercial Banking | Personal Internet Banking | Internet Banking for Business Service |
 Renminbi Services |
Setting up accounts |
General |
Internet Banking for Business Service
|
| Multi-currency services |
Borrowing in China |
Can’t Logon |
|
| Account Service |
Registration, User ID and Password |
||
| Cash and Cards |
Time Deposits |
||
| ATM |
Transfers |
||
| Branch Opening Hour |
Accounts and Statements |
||
| Home Mortgage Loan |
Services |
||
| Remittance |
Security Devices |
Disclaimer:
These FAQs are intended to provide an overview of some key regulatory issues faced when undertaking financial activity in China. Due to the complexity of the regulatory environment, these FAQs can only provide an outline of the issues. The information is provided for your reference only, and does not construe any form of legal, financial or other professional advice; HSBC is not responsible for the accuracy, updatedness and completeness of the information.
Last updated: Novemeber 2008
If you have any questions, please visit your nearest branch or call our Enquiry Hotline on:
800-830-2880 ([86] (20) 8391 8133 if out of mainland China or using a mobile phone)
Enquiry Hotline service hours:
Monday-Friday, 9:00am-9:00pm
Saturday-Sunday, 9:00am-6:00pm
Links to Certain FAQs
Which HSBC branches are offering RMB services to local residents?
What multi-currency account services does HSBC provide?
Does HSBC provide debit card services?
What is HSBC Personal Internet Banking?
Talk to Us
Call us on: 800-830-2880 (or +86-20-83918133 if outside of mainland China or using a mobile phone).
