HSBC China ATM and Branch Network

Temporary Closure of Qingdao Nanjing Road Sub-branch

Qingdao Nanjing Road Sub-branch will temporarily close up from 10/14/2011, as approved by local regulator. We sincerely apologize for any inconvenience caused, and wish for your understanding and cooperation. We will further notify the re-open date later. To eliminate the inconvenience caused, Qingdao Hongkong Garden Sub-branch will provide non-cash business on every Saturday between 10:00 - 18:00. (Except for Saturday during national holidays)

HSBC China has one of the largest service networks amongst foreign banks in the country.

To find the branch or ATM nearest to you, please click on the name of your city in the map below.

Our standard opening hours are from 9.00 A.M. to 5.00 P.M., Monday to Friday - limited services are also available in some branches over the weekend. For more details on full opening hours and the services offered in each branch, or to contact us directly, please call our Customer Service hotline.

Advance Service hotline (Service time: 24 hours a day)
800-820-8878 （for fixed-line call in Mainland China only)
*(+86)-400-820-8878/ (+86)-(21)-38888878 (for call if out of Mainland China or using a mobile phone)

Premier Service hotline (Service time: 24 hours a day)
800-820-8828（for fixed-line call in Mainland China only)
*(+86)-400-820-8828/ (+86)-(21)-38888828(for call if out of Mainland China or using a mobile phone)

Personal Banking Services Enquiries hotline (Service time: 9am to 9pm, Monday to Friday 9am to 6pm, Saturday and Sunday)
800-830-2880(for fixed-line call in Mainland China only)
*(+86)-(20)-83918133(for call if out of Mainland China or using a mobile phone)

Commercial Banking Customer Service hotline(Service time: 8am to 9pm, Monday to Friday 9am to 5pm, Saturday to Sunday)
*(+86)-400-882-6688(for call if in or out of Mainland China)

(* Please take notice that 400 hotline service is not available in some overseas countries)

To find an HSBC branch outside of mainland China, please click here

HSBC Bank (China) ATM services

With cards either issued by members of HSBC Group or by other banks (both inside China or outside China) with CUP(China Union Pay)logo, Visa(Plus) or MasterCard(Cirrus) logo, you can enjoy the following banking services through our ATMs located in China:

- Cash withdrawal in Renminbi
- Account balance enquiry
- Cash advance (for credit card)

HSBC ATM in Changsha Branch provides above services for overseas customers only with HBCN Debit Cards or cards with Visa(Plus) or MasterCard(Cirrus) logo.