Welcome to Careers with HSBC China

The people who excel in HSBC are obviously not all the same. Each function and team requires vastly different specialist expertise and skills. Indeed, diversity is a cornerstone of our employment and development philosophy. "An equal opportunities employer" is more than merely a statement of practice, it is a reality that we develop and reward our people solely on their professional capabilities and their performance.

However we have identified some qualities and capabilities that are common to those who excel in HSBC:

Change Oriented: Our business and our organisation have changed dramatically in recent years. Our people must therefore be change oriented, people who not only embrace change but also drive and influence change.

Customer Focused: It’s vital that our people have a passion for customer service. Whether the customer is a customer of HSBC or an ‘internal customer’ within the organisation, the passion to meet and exceed that customer’s needs is vital.

Proactive: It’s an overused term but it’s a quality that is key to so much. Of course, in sales, proactivity to anticipate then meet customer needs is the path to success. But this applies equally to other responsibilities where being proactive and taking the initiative is so important.

Integrity: It should go without saying but in a banking and finance business, high levels of personal integrity are absolutely critical across all of our operations.

The HSBC Capability Framework sets out in detail the capabilities that are important for people to excel in HSBC. This is provided as part of our ongoing process of development assessment that identifies those with the potential for further personal and career development.